Global address book not updating on pc

24-Sep-2019 03:44

It is a single domain running in a single forest, and there are no trusts anywhere.

The domain is "" and the email addresses are all "@" It was set up by one of my predecessors many years ago, and as far as I can tell, all the settings were left at the defaults.

Two popular tools for this are: Aside from it being a slow process and prone to errors, you’ll also lose various meta-data and settings which you might not want to lose either.

For an overview see: What is lost by exporting/importing pst-files?

As you already have the original pst-file from your old computer or backup, there is no need to import anything at all. For instructions see: Restoring a pst-file of a POP3 account.

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Essentially, the issue is the GAL is not updating in Outlook. I looked at the recipient filter of the GAL, it's below for reference: (Alias -ne $null -and (Object Class -eq 'user' -or Object Class -eq 'contact' –or Object Class -eq 'ms Exch System Mailbox' -or Object Class –eq 'ms Exch Dynamic Distribution List' -or Object Class -eq 'group' -or Object Class –eq 'public Folder')) The next thing I'm going to try is creating a new GAL and making it the default, if necessary. That will force Outlook to download a complete GAL. If so, it is probably that the incremental update files haven't updated correctly.Otherwise, take a fresh copy of your backup or the pst-file that you imported from.Then connect to the pst-file in Outlook via: File-If you did find your Contacts in that pst-file, you can select them all (CTRL A) and move them (CTRL SHIFT V) or copy them (CTRL SHIFT Y) to your main contacts folder.If the folder is there and holds your contacts, then either the folder hasn’t been set as an Outlook Address Book or the Outlook Address Book Service is broken in your mail profile.

To recover from either situation see: Contacts are not available in the Outlook Address Book.

For additional information, also see: Backing up the Address Book.